5 trends in the telecom industry - PRO OnCall Technology

This is an exciting time for the telecom industry, with rapidly evolving technologies emerging and working together to transform their service. But what are the biggest trends and how can they benefit your business? Here’s what you need to know:

1. 5G rollouts

It wouldn’t be possible to list current telecom industry trends without mentioning 5G — the most talked-about change within the telecom industry for several years.

5G is the evolution of mobile technology, providing many benefits beyond the scope of existing 4G networks. 5G is faster and has higher capacity, which means its speed and efficiency will remain unaffected when large numbers of devices connect to the local network simultaneously.

This development is great news for business owners. In particular, 5G will enhance productivity by increasing the efficiency of network connections for people who work remotely.

There has been some controversy surrounding 5G rollouts, with conspiracy theorists claiming the technology is dangerous. However, extensive research suggests these fears are unfounded, with no adverse health effects reported.

2. Internet of Things (IoT)

The Internet of Things refers to the emerging trend for communication between devices connected to each other via the Internet. This trend has many applications within the telecom industry.

For example, many telecom organizations are using IoT to innovate user experience, providing more personalized options that connect various devices used by their customers.

IoT also provides exciting benefits to businesses processing large amounts of data, with the rise of edge computing. This development means companies will be able to gather data effectively and efficiently from several sites, processing more substantial amounts of data with greater security. Gartner predicts there will be 43 billion IoT devices in circulation by 2023, so this is a trend that won’t disappear anytime soon.

3. Artificial intelligence (AI)

The technology associated with artificial intelligence has evolved significantly over recent years, with significant improvements to the telecom industry’s automation processes due to the related machine learning improvements.

When combined with 5G and IoT, AI presents some exciting opportunities for businesses that wish to automate their procedures — for example, by enabling fully automated manufacturing processes managed by devices (robots) that can learn and adapt processes, communicating with other devices as they do.

This enhanced automation will likely lead to enhanced productivity, particularly in roles where the potential for — and consequence of — human error is high.

4. Climate change

One of the key trends hitting the telecom industry doesn’t just relate to technology but also the global push for climate-friendly solutions. The 2019 Mobile Industry Impact Report highlights the critical role telecom companies can play in reducing the impact we have on our environment.

Consequently, many providers are committing to reduce their carbon footprint and strive for more sustainable solutions.

As many business owners have also pledged to be more conscious of their role, this is likely to become a key consideration for companies choosing their telecom partners. It will be interesting to see how this trend develops over the coming years, with many telecom providers working on innovative and sustainable offerings that will likely transform the way we do business. For example, Verizon recently signed the Climate Pledge — promising to meet the terms outlined in the Paris agreement ten years early, aiming for carbon neutral by 2040.

5. Big data

Big data presents several opportunities for telecom providers. Primarily, they use the data generated by mobile devices and applications to inform decisions about how they can improve customer experience and develop their offerings. Not only does this provide benefits to end users in terms of new service offerings but also through the optimization of the network.

Telecom companies who use big data effectively are an asset to businesses looking for partners, enabling them to be more responsive to your needs.