Entries by PRO OnCall

The 8 cybersecurity basics all your employees need to know

Although many cyberthreats come from hackers trying to access your business data, employees are responsible for data breaches more than 50% of the time. Employees can help protect your business from data breaches by following these 8 basic steps to improve company cybersecurity.

5 ways to make the most of remote access

Remote access allows you to use your computer to look at data on another machine or network. With the growing popularity of working remotely, remote access is more important than ever. Here are some tips for how to best take advantage of this great technology.

5 biggest SMB IT network mistakes

SMBs often make IT network mistakes because they don’t have professionals who know how to install and manage their networks properly. Read about these five common mistakes to determine whether you can improve your business’s network security or you need to hire a consultant for help.

What does “proactive IT support” really mean?

Reactive IT support can lead to expensive fixes, staff burn-out, security vulnerabilities and a lack of time for strategic planning. Learn how proactive IT support empowers your company and helps you get more out of your existing IT resources and future deployments.

Does your business have strategic IT support?

The best managed IT service providers offer strategic services to small business clients. You’re getting strategic IT support if your provider uses benchmarks and KPIs to track success, is flexible and agile, and provides a detailed plan for each project or improvement.

When email just isn’t enough anymore

Compared to the limited capabilities of email alone, a unified communications system can improve your organization’s productivity by integrating communication and process software, facilitating virtual collaboration, and allowing for better remote communication.

3 Questions You Should Ask During IT Consulting

No one knows your business like you do. To make effective recommendations your IT consultant will need to know your business just as well as you do. Your earliest meetings will include a discovery process in which your consultant asks you plenty of questions—and you may want to ask some in return. Here are three questions you should ask your IT consultant before you get to work implementing solutions.