Despite international downward trend, North American network and content spending up

A new study released by Infonetics Research, an international global communications market research and consulting firm, examined the first quarter spending and added forecasts in the field of network and content security.

Zultys releases new mobile communicator app for iPhone and iPad

Zultys, a provider of innovative unified communication solutions, has unveiled the next version of its Mobile Communicator app.

BYOD becoming factor in unified communication switch

A new survey by IDG Enterprise found that, of the 1,105 corporate IT officials who responded, 67 percent have already deployed or plan to deploy a UC system in the next three years.

Toshiba's business telephone system wins excellence award

The Call Manager for IPedge unified communications system has been announced as a winner of the 2012 CRM Excellence Award in the May issue of Customer Interaction Solutions magazine.

VoIP call centers to integrate social media

A new study shows that to cater to the mobile employees and their devices, VoIP call-centers are adding social media features to stay connected.

As landline use fades, VoIP grows

Many homes and businesses are looking into their phone service and the latest numbers show internet-based phone options have a bright future.

Cloud may be key to increased unified communication adoption

The benefits of a unified communication (UC) system for small businesses have been proven, but many are still slow to adopt the solution but the inclusion of cloud-based models could change that.

ShoreTel releases innovative collaborative solution

ShoreTel - a provider of simple premise and cloud-based business phone systems and communications systems - recently announced the availability of ShoreTel 12.3, which will better serve the collaboration needs of large enterprises with employees dispersed throughout a range of geographic regions.

Study examines expressed sentiment toward BYOD

80 percent of the respondents suggested that those companies that have deployed a BYOD strategy have a competitive advantage over those that do not.

Partnering with IT consultants to determine areas of security weakness

Security is a foremost issue for enterprises of all kinds. With IT criminals becoming increasingly savvy at penetrating even the most sophisticated networks, there are many threats that business officials need to be recognizing and designing protocols to address.