Voice over Internet Protocol (VoIP) technology has removed many of the barriers a traditional phone system creates. It uses the internet to transmit calls instead of phone lines. So, with VoIP, you can make calls locally, or to the other side of the globe, without sacrificing quality or incurring extra charges.
Hosted VoIP users are also location-agnostic – they no longer have to be at the office to make or receive business calls. VoIP is empowering the remote workforce to be just as effective and productive as in-office teams. With remote work on the rise – it’s increased by 91 percent over the past decade – this flexibility is essential for businesses that want to be competitive in the future.
All of these benefits help organizations save money on phone services and hardware, but it’s also boosting collaboration. Here are four key ways that VoIP phone technology is facilitating collaboration.
VoIP service is adaptable
With a cloud-based VoIP phone service, employees are no longer chained to their desks. They can work from anywhere, whether in their home office, doing business while traveling, or taking calls while on-the-go.
Wherever they are, business phone services go with them. Users simply download an app on their device to access VoIP services. Whether they’re using a tablet, smartphone, or laptop, they can work on projects, communicate with coworkers, and share files from any location with an internet connection.
VoIP services offer fast, unlimited service at low rates
Collaboration is easy when you can offer all your employees the same fast, quality phone service. With cloud-based phone technology, users can make unlimited calls without having to worry about high rates. Limitless call routing optimizes productivity. And, there are no long-distance call charges or extra costs for talking internationally. Employees can freely communicate, with no limits on call times or frequency.
It integrates well with business apps
Your VoIP phone system can integrate with other common collaboration and productivity apps such as Slack, Zendesk, and TurboMeeting, allowing for seamless communications between teams. Employees can edit shared documents, send files, and work together in real-time via voice, video meetings, and chat.
Expect improved workflows. Instead of having to shift between apps and sift through voicemails or emails to have a conversation or resolve an issue, employees can initiate a call, video conference, or chat thread instantly on their device from within the business app they’re using. This seemingly small benefit can add up – having to take time to switch gears between applications or deal with low-value tasks like checking voicemails can drag down productivity by as much as 40 percent.
VoIP allows for easy virtual conferencing
Not only can employees collaborate using your business’s preferred apps, but they can also hold face-to-face meetings from anywhere. With VoIP, virtual conferencing is simple when you partner with a service provider that includes voice plus video conferencing services.
Employees can start a video meeting from any device. This capability is essential for remote teams as it allows employees to jump on meetings, present information visually quickly, and stay connected, even when working in different locations.
Eliminating communication barriers let your employees do more
For VoIP adopters, the sky’s the limit. Employees can accomplish more, waste less time, seamlessly communicate, share files, and more, all from the convenience of their device. Ultimately, an adaptable phone service can unlock a business’s potential by empowering better collaboration.