A look at Shoretel's new Remote Monitoring software

In order to prevent the likelihood of a technical malfunction standing in the way of normal business processes, Shoretel - a provider of cloud-based technologies - recently announced the availability of a new solution called Remote Monitoring.

ShoreTel maximizes offering with M5 acquisition

In a move to increase its utility in an evolving business world, ShoreTel recently announced a strategic acquisition of M5 Networks – a provider of hosted unified communications solutions.