Mobile VoIP revenue to reach $2.5 billion in 2012

According to a new report the wireless infrastructure market is set to reach $45.1 billion in 2012 while global mobile VoIP revenues will reach $2.5 billion in 2012.

Executive talks importance of unified communications

As the use of mobile devices grows and cloud options become more prevalent, keeping a workforce connected is an ever increasing challenge.

Industry insiders talk strong future of VoIP systems

om Dobson, the business sale manager EMEA at Telappliant has been making the rounds talking to industry outlets about the future of VoIP services and why the market is growing.

Despite concerns, VoIP system popularity grows

VoIP phone systems are a growing technology, but some see them as unreliable. A number of reasons for concern, however, can be attributed to factors outside of the VoIP solution itself.

Zultys releases new mobile communicator app for iPhone and iPad

Zultys, a provider of innovative unified communication solutions, has unveiled the next version of its Mobile Communicator app.

Toshiba's business telephone system wins excellence award

The Call Manager for IPedge unified communications system has been announced as a winner of the 2012 CRM Excellence Award in the May issue of Customer Interaction Solutions magazine.

VoIP call centers to integrate social media

A new study shows that to cater to the mobile employees and their devices, VoIP call-centers are adding social media features to stay connected.

As landline use fades, VoIP grows

Many homes and businesses are looking into their phone service and the latest numbers show internet-based phone options have a bright future.

Deploying VoIP for the recruitment industry

While healthcare, religious, consulting and many other different types of companies have been showcased through this blog, the recruitment industry certainly requires an integrated business phone system that can handle high volumes of calls on multiple platforms simultaneously.

Study finds significant percentage of callers will hang up when presented with voicemail

Small companies are faced with many difficulties that must be overcome if they are to successfully keep step with competitors that have larger budgets and more employees. One of the most notable of these problems has to do with customer service.