ShoreTel is a leader in the modern business phone systems and communications market. With next-level unified communications (UC) solutions, ShoreTel offers businesses in any industry the opportunity to streamline their processes by integrating voice, messaging, video, file sharing and much more into a single platform.
In a move to increase its utility in an evolving business world, ShoreTel recently announced a strategic acquisition of M5 Networks – a provider of hosted unified communications solutions.
According to a press release surrounding the announcement, the acquisition will put ShoreTel in a unique position to offer on-premise, hosted and hybrid solutions for a business’ VoIP and UC deployment, offering a high degree of flexibility depending on the specific client’s business model.
The release mentions that as more and more companies begin to consider the benefits of cloud technology, ShoreTel will now be able to add value for those clients with IP-based platforms that can provide all the benefits of a hosted model.
At the same time, ShoreTel can continue to provide innovative on-premise UC systems as well as the unbiased consultation necessary to decide which alternative makes the most sense.
"We pioneered hosted VoIP and UC 12 years ago and are proud of the successful track record we’ve achieved with more than 2,000 customers in the U.S.," said Dan Hoffman of M5, who will now be the president of the ShoreTel Cloud Division."Now, as part of ShoreTel, we'll have the chance to build a global brand known for an exceptional customer experience in an industry that lacks one. This will fortify our leadership position in the hosted VoIP and UC marketplace and help take ShoreTel's overall business to new heights."
In the wake of this announcement, it would be wise for businesses in Ohio to optimize their existing infrastructure with a Cincinnati IT support service that is an authorized reseller of ShoreTel products.
From our offices in Dayton, Columbus, Cincinnati and Cleveland, PRO OnCall is your single-source technology consulting service, offering managed IT support, unified communications solutions and on-call IT support.