ShoreTel solutions provide strong communication for SMBs

Workers communicating nowadays have a plethora of devices and methods at their fingertips in order to stay connected to one another. Whether it be voice, email, video or instant messaging, employees have the ability to share information and ideas in any manner they prefer. For companies looking to encourage this method of workflow, having a system that not only has these features but integrates them together can affect a business is positive ways. 

With the number of VoIP and unified communication options available, finding the right solution can seem like a daunting task. Some companies have found success by deploying a solution from ShoreTel. It’s easy to see why the company has been successful and was the only top-tier business VoIP vendor to gain a “strong positive” rating in Gartner’s latest report covering UC platforms for small and medium sized business.

As an example, law firms may not seem like the most technologically advanced industry, but their need for a strong communication solutions is as important as any business. David Michael, the CIO of the law firm Burr and Forman, spoke with website CIO Today about the reasons ShoreTel was selected as their communication solution.

“We wanted an easier approach to share information – especially for lawyers who travel to depositions, hotels, meetings, and such,” Michel said. “We chose ShoreTel for its ease of use, simplicity, total cost of ownership, disaster recovery and cost savings.”

He went on to say that some legal professionals differ in the personal preference of communication options. While some like traditional phones, others prefer instant messaging and “soft” phones. Have these different systems in one company can limit capabilities that can be introduced, has a heavy price tag and can become difficult to maintain.

A shoreTel solution can positively impact a company in a number of ways. Businesses in Ohio that are interested in deploying one would be wise to partner with an IT consulting firm.

From our offices in Dayton, Columbus, Cincinnati and Cleveland, PRO OnCall is your single-source technology consulting service, offering managed IT support, unified communications solutions and on-call IT support.