The importance of a proper phone system

What is your preferred method of communication? Is it the same as the ten people you talk with the most? The answer to that is most likely no and with the number of ways that two people can connect these days, it is not surprising. Whether it is by a phone call, instant message, email, video conferencing or a combination of those, how we communicate is changing.

Companies take this issue to a new level because they need to be flexible in order to assure they provide the best possible experience for each of their customers. Also, as mobile devices continue to play a role in business operations, applications that handle these features grow in importance.

A recent Resource Nation article features an interview with Logan Abbott – a contributor to VoIP-Info. In the conversation, Abbott attempts to clear up some confusion and offers some advice for business owners about the state of business communication.

"A new business looking for a phone system should make sure to first figure out what exactly they need in their office phone system," Abbott said. "Once the business has established the criteria of what type of features they need, they can use [several resources] to find a business VoIP phone system customized to their needs."

One of those resources that can stand above the rest is an IT consulting firm that is experienced in how a VoIP phone system works. Using this strategy, a company has a knowledgeable partner that understands the ins and outs of the changing communication landscape. They have been through the thick of implementing these solutions, know the pitfalls and how to get through them successfully.

From our offices in Dayton, Columbus, Cincinnati and Cleveland, PRO OnCall is your single-source technology consulting service, offering managed IT support, unified communications solutions and on-call IT support.