Proper business communication remains one of, if not the most important component of any company. If you do not have the ability to hold consistent and clear conversations with customers and vendors alike, the chance of success plummets. This is why there has been an uptick in the number of organizations that have invested in VoIP and unified communication systems.
According to a recent study from Infonetics Research, the number of subscribers to UC services, including VoIP, is on the rise. Across the world, the VoIP market is said to have expanded by 9 percent in 2012, when compared to the year before it. That values the total industry at $63 billion.
Diane Myers, the principal analyst for VoIP, UC and IMS at the research firm, is quoted in the study announcement release about how the business communication shift has changed.
"The market for VoIP services has moved well beyond the early adopter stage to mainstream status in many developed countries," Myers said. "New geographic regions are opening up, and SIP trunking and hosted UC continue to heat things up, fueling growth."
It would seem that VoIP has evolved quite quickly from new technology to growing fad to business telecommunication mainstay. With the benefits that the device brings to the table, it is easy to see why.
Companies are able to lower their costs as VoIP call rates are typically much cheaper than those of traditional phone systems. International rates are also lower, and in an era when becoming a global business is easier than ever, this cost savings can be monumental.
By partnering with an IT consultant that is experienced with VoIP solutions, any company can implement these important business tools.
From our offices in Dayton, Columbus, Cincinnati and Cleveland, PRO OnCall is your single-source technology consulting service, offering managed IT support, unified communications solutions and on-call IT support.