Implementing a strong business communication plan has been a top priority for companies from the moment the concept was created. Without the ability to reach out and connect with customers, employees and vendors in a reliable fashion, it is impossible for companies to stay afloat. Imagine trying to run a business where you were only able to successfully make phone calls 50 percent of the time.
This has led many executive boards on the discovery trail of business class communication. While many technology changes throughout the years have changed the landscape – beepers, answering machines and mobile phones for example – it can be argued that none have had a larger impact on business than the internet.
The benefits of the internet itself are easy to see. For many of us, it is a part of everyday life. Who doesn’t wake up in the morning and check their email or the day’s news on the computer while having that first cup of coffee. It has affected everything and voice solutions are no different.
A recent article from KTAR – a news radio station in Arizona – examines the ways that VoIP or voice over internet protocol communication works and the benefits it is bringing to businesses and consumers alike.
According to the report, VoIP systems are cost effective and work well with existing infrastructure and can easily convert established landlines into internet-based systems. It increases the productivity of remote workers tenfold as anyplace an employee can access the internet allows them to access email and voice solutions. There is also the adaptability and scalability of the system so it can grow and change as business does.
Implementing a VoIP solution can be easy with the help of an IT consulting firm.
From our offices in Dayton, Columbus, Cincinnati and Cleveland, PRO OnCall is your single-source technology consulting service, offering managed IT support, unified communications solutions and on-call IT support.