VoIP resistance from businesses based on perception rather than fact
Many companies are looking for better ways to stay connected while saving money. These two factors would seem to lead companies to consider a VoIP or unified communication option, but companies are slow to deploy the new technology because they may be basing their knowledge on perception instead of reality.
A new whitepaper from VoIP provider Telappliant looks at the barriers companies are putting up as reasons why they are resisting implementing a VoIP system.
The five main reasons that the survey found that companies are not turning to VoIP are: senior management not understanding the full business benefits of VoIP, the assumption that VoIP is too much effort to deploy or maintain, concerns about audio quality, potential security risks and the need to wear headsets. The one big thing that these all have in common is that they are no longer major concerns.
"Most of the barriers to adopting VoIP for business are based on perception rather than fact, and the business benefits far outweigh any potential risks," said Telappliant CEO Tan Aksoy. "VoIP has dramatically improved in recent years and voice clarity is on a par with, and often superior to that of a landline. Hosted VoIP telephony systems are quick and easy to set up and virtually maintenance-free."
Aksoy went on to say that headsets are no longer required as lines can be connected to desk phones or mobile devices and that VoIP gives businesses greater flexibility in the way they can operate and the savings made will directly impact their bottom line in a positive way.
Businesses in Ohio that are interested in switching to a VoIP phone system would be wise to partner with an IT consulting firm to ensure they are procuring a complete solution.
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