Small business owners need to use everything at their disposal to stay competitive, especially against larger competition. While they don't have the deep pockets to stand toe-to-toe with industry leaders, they do have the brains and a number of tools to keep pace. One of those is a VoIP phone system.
A recent White Paper released by 8×8, Inc. laid out the reasons why every small businesses should deploy a voice over IP communication system.
"By doing something as simple as choosing a VoIP phone system, you can get superior phone quality and powerful features at a fraction of the cost of an old‐fashioned phone system," the report reads. "Think of it this way: Are you still typing letters on a typewriter? Of course not. Why? Because technology has made it so that there are better alternatives."
The report went on to say that by using a VoIP phone system, users have access to traditional features like caller ID, voicemail, call waiting/forwarding/transfer and automated attendant. On top of that, there are a number of advanced features like a hosted service and call routing, virtual trunking, online meetings, easier scalability and mobile integration.
Implementing a VoIP system can be challenging. Thankfully for small business owners there are experienced IT consulting firm that understands the challenges of such an operation and can help tailor a unified communication solution to your specific needs.
From our offices in Dayton, Columbus, Cincinnati and Cleveland, PRO OnCall is your single-source technology consulting service, offering managed IT support, unified communications solutions and on-call IT support.