Entries by PRO OnCall Technology

Improve customer service with VoIP

VoIP is an internet-based phone system that allows you to make and receive calls online instead of using a phone line. This has a range of benefits for businesses – more cost-effective, improves communication, and promotes better collaboration.

What’s included when outsourcing your IT

Outsourcing business IT services to a reputable managed IT service provider is an affordable way to tap into a vast pool of experienced IT professionals and high-end digital tools. More and more organizations are now embracing outsourced IT services to gain a technical advantage.

The ultimate guide to migrating to the cloud

Are you considering a migration to the cloud for your business? The process involves many components, but that doesn’t mean it has to be complicated when you follow best practices. Learn about the key ingredients to successful and seamless cloud migration in this guide.

What to expect from an onboarding process with your MSP

Working with a managed service provider has many benefits for businesses. To allow you to take full advantage of these benefits, an effective onboarding process that covers the services provided, fees, and other expectations is essential for a relationship that will support your business’ success.

How to know you picked the right service provider

You should expect a lot more from your managed service provider besides the obvious generic benefits. MSPs play a more significant role in advancing business performance, efficiency, and growth than you probably realize. Understanding the value of an MSP helps you find the right partner.

Utilizing a telecom system for your business

Businesses are spoilt for choice when it comes to telecom systems. Although this is a good thing, it also makes it difficult for companies to select the right telecom products and services. So, what makes a suitable telecom system, and how do you make the best of it?

Comparing the 3 major cloud computing platforms

When it comes to cloud computing platforms, there are three key players: Amazon Web Services, Microsoft Azure, and Google Cloud. Learn about their pros and cons and what makes them suitable for different kinds of businesses, to find out which one is best for you and your enterprise.