Our Resource Library
Education is an important part of PRO OnCall’s mission. Feel free to look through our resources to learn more about telecommunications and IT solutions. It’s on us – there’s no catch or forms to fill out.
PRO OnCall: Your Designated MSP
When you switch to an MSP, you are not alone. MSPs are growing in popularity, largely thanks to the freedom they offer employers.
Whitepapers
Educational Services
SA Guardian
Medical Facilities
Commercial and Industrial
Senior Living Center
Network Security
Network Security Basics
There’s really no limit to what could happen to your data without a comprehensive network security strategy in place.
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Hosted Voice vs On-Prem Phone Systems
Hosted Voice vs On-Prem Phone Systems
One of the primary drivers of growth in the VoIP market is the fact that it allows businesses to maintain flexible…
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SaaS Solutions
SaaS Solutions
SaaS (Software as a Service) is a service model in which applications and software are hosted by a thirdparty provider and made available…
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Hosted Voice
Hosted Voice
What’s all this buzz about virtualization? Could it be IT budgets are shrinking and IT firms are enhancing their resources?…
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Teleconferencing
Teleconferencing
Great communication is a core building block of any successful business. In any given work day, think about how many times you…
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Collaboration
Collaboration
Effective collaboration software allows team members to work together instantly with advanced features to facilitate seamless…
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Network Security
Network Security
Hackers have the tools to automatically scan for and detect network security holes needed to target any sized business. Many network security threats originate from the Internet…
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Managed IT
Managed IT
Companies have all kinds of technology and network security issues they need to tend to. Sometimes an internal staff member that may not be an IT…
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IT Consultant
IT Consultant
In order for someone to get the job done right, they should be an expert in their field. When you rely on a conventional “break-fix” IT guy to handle your business-technology…
Managed Services
Managed Services
Managed services were previously only something that large companies could access. Thankfully, businesses of any size can now take advantage…
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Virtualization
Virtualization
One of the least known and poorly understood information technology concepts that businesses stand to benefit from is virtualization…
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Improved Communications
Improved Communications
Growing your business in today’s global world requires building strong connections with your prospects and customers…
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ShoreTel’s Unified Communications
ShoreTel’s Unified Communications
Great communication is a core building block of any successful business. In any given work day, think about how many times you…
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Toshiba IP Solution
Toshiba IP Solution
Toshiba’s IP Solution focuses on improving both data accessibility as well as communication for your company. Toshiba’s IP Solution …
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Telecom Support Contract
Telecom Support Contract
As a business owner, you probably want to focus on growth, as the growth of your company will ultimately lead to increased profit…
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Cloud Computing
Cloud Computing
59% of companies that use the cloud are more likely to see productivity benefits…
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SIP Trunking
SIP Trunking
A SIP trunk is a direct connection between your organization and an Internet Telephony Service Provider (ITSP)…
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Cloud Solutions
Cloud Solutions
With PRO Cloud Solutions, we give you the tools and features you need to enhance your business for improved…
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Hosted PBX and VoIP
Hosted PBX and VoIP
With PRO Cloud Solutions, we give you the tools and features you need to enhance your business for improved growth…
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Data Backup and Disaster Recovery
Data Backup and Disaster Recovery
There’s nothing as sickening to a business owner as experiencing a loss of data and discovering that an adequate backup and restoration plan wasn’t…
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Bring Your Own Device
Bring Your Own Device
People are starting to expect the ability to connect to public networks and their employer’s network with their own mobile…
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Video Web Conferencing
Video Web Conferencing
At one time, video conferencing was a clumsy, but expensive, way for people with dedicated, proprietary hardware and software to…
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Professional IT Services
Professional IT Services
In today’s digitally driven existence, essentially every business—irrespective of industry or size—has substantial information technology equirements…
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Business Communication
Business Communication
In business, communication is everything. Without an effective business communications foundation…
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Professional Services
Get a head start on your competition by investing in professional IT services.
Ebooks
Telecom
Telecom
Many business owners work with a variety of vendors to get internet access, phone service and IT support…
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IT Management
IT Management
Since IT is a vital factor to your business’ success and innovation goals, IT management is definitely an area that needs lots of attention…
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Hosted Voice
Hosted Voice
VoIP (Voice over Internet Protocol) is a solution that allows users to make and receive calls using broadband Internet as opposed to the traditional…
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Hosted Mobility
Hosted Mobility
In this ever-evolving digital world, technology can get outdated real quick. Just think about some of the common household…
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Backup and Disaster Recovery
Videos
The MSPs Guide to Offering Cloud Communications
We’ve built this checklist to help you to create a roadmap and rationale for adding cloud communications to your MSP offering.
Guides
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