Entries by PRO OnCall

Guide: 6 ways a VoIP phone system can improve customer service

VoIP phone systems are becoming increasingly important for businesses. According to market research, the size of the VoIP market will be $136.76 billion by 2020. This growth has largely been driven by businesses’ desire to offer better service to their customers and better working conditions for their employees

The 6 best VoIP features for growing SMBs

Many businesses are turning to VoIP for an enhanced telecommunications experience. VoIP improves user experience for both customers and employees. It also provides better call analytics and redundancy to boost productivity. Consider these six ways VoIP could streamline your business.