Recently, this blog covered the importance of small business in the VoIP services market. SMBs are spending money on communication services, but with the number of options out there, finding the right option can be difficult.
A new article by Graeme Gherbaz for online business magazine Dynamic Business, says VoIP services should be "taken seriously" and translate into the organizational reality of the business, with both cost and new technology buy in from employees.
"Being able to communicate effectively is critical to all businesses regardless of size, age or industry," wrote Gherbaz. "A business which communicates well has a better chance of finding new prospects, converting them to sales or profits and expanding market share."
Gherbaz went on to talk about the importance of planning for small businesses if they are setting up to implement a VoIP system. He points out that an enterprise VoIP set up is different than personal VoIP. Choosing the right communication tool or set of tools can be complicated, especially with the number of options available.
The article goes on to talk about the importance of making sure that IT professionals and managers skills are kept up-to-date to be able to handle the new functions and processes that VoIP framework brings.
Implementing a VoIP system can be a large undertaking and many small businesses lack the in-house expertise or resources to handle a deployment of that scale. Businesses in Ohio looking to deploy a VoIP solution would be wise to partner with an IT consulting firm to ensure a complete solution.
From our offices in Dayton, Columbus, Cincinnati and Cleveland, PRO OnCall is your single-source technology consulting service, offering managed IT support, unified communications solutions and on-call IT support.