VoIP technology and mobile devices still a work in progress

Two of the biggest topics in business telecommunication over the last few years have been the increasing adoption of mobile technology and VoIP phone systems. Companies have been able to save money, increase productivity and improve information sharing through the use of these solutions.

However, many professionals are looking to combine these tools but the ability is not quite there yet. Greg Crowe examined the issue in a recent GCN article.

“I think one of the major things that will keep folks from switching from their tried-and-true voice plans is that most of the people they’re calling also haven’t switched yet,” wrote Crowe. “Agencies switching office systems to VOIP with solid broadband connections is one thing; going mobile with VOIP is another.”

Jessica Leber, the business editor at MIT Technology Review, tested out the realities of using VoIP strictly on mobile devices. She did this by attempting to only use apps, a wireless connection and her office phone to communicate. Leber lasted less than a week without a voice plan on her Android smartphone.

She recapped the experience in a recent article. The biggest challenge was the complication in connecting VoIP programs via her phone to other mobile devices. Also the sound quality of mobile devices still has a ways to come.

While the partnership of mobile devices and VoIP technology is still being worked out, it does not take away from the fact that voice calls through the internet seem to be the move of the future. Companies can take advantage of VoIP phone systems now by partnering with an IT consulting firm to deploy the cost savings that come along with them.

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