Toshiba’s business telephone system wins excellence award

Every company is looking to innovate and get recognized for their achievement. Those in the VoIP services industry are no different. Toshiba's business telephone system has been honored with an excellence award for just such a thing.

The Call Manager for IPedge unified communications system has been announced as a winner of the 2012 CRM Excellence Award in the May issue of Customer Interaction Solutions magazine.

According to the press release, the Call Manager for IPedge was recognized because it has improved the processes of Toshiba's clients' businesses by streamlining and facilitating the flow of information needed for companies to retain customers.

The CRM Excellence Awards are not just a popularity contest, as they rely on facts and numbers demonstrating the improvements that the product has made in a clients business. The ability of a product or service to help extent and expand the customer relationship, covering the entire enterprise and the entire customer lifecycle, are deciding factors for winners.

"Toshiba's Call Manager for IPedge gives enterprise and SMB users of Toshiba's IPedge IP business telephone systems a highly effective unified communications solution that delivers the capabilities they want in a friendly graphical user interface, including button flexibility, fully featured call control, presence viewer, IM chat, softphone option, and much more," said Brian Metherell, VPand general manager of Toshiba America Information Systems Inc., Telecommunication Division.

Business officials in Ohio looking to implement Toshiba's award winning VoIP service or unified communications solutions can do so by partnering with a Cincinnati IT partner that can provide the necessary tools.

From our offices in Dayton, Columbus, Cincinnati and Cleveland, PRO OnCall is your single-source technology consulting service, offering managed IT support, unified communications solutions, and on-call IT support.