Study determines knowledge workers could save $13,000/year with UC

There are certain professions in which knowledge is capital. For example, an architectural trade organization provides a vast wealth of intelligence regarding the planning and design of buildings and can leverage that understanding to help clients make the best decisions possible.

In order to conduct their daily responsibilities, these professionals – commonly referred to as "knowledge workers" – must spend a significant amount of their time engaged in correspondences with their colleagues and customers.

However, when knowledge workers are forced to undertake various tasks through a disconnected network of processes, they lose valuable time and resources that could be used to propel their organization forward.

In fact, according to a recent study entitled "2012 Economic Impact of SIP in the Enterprise," 1.41 hours of a knowledge workers' day was spent attempting to contact customers and associates, 1.44 hours was spent researching business information, 0.81 hours were spent duplicating messages across communication platforms and 0.85 hours were spent scheduling meetings.

But, if these professionals were to partner with a Chicago IT support firm with server infrastructure and networking solutions, processes could be drastically streamlined by integrating them all into one unified platform.

By taking this measure, the study reports that productivity could be optimized by up to 23 percent, saving knowledge workers 1.21 hours a day. According to the researchers, this would translate to roughly $13,000 in savings per employee per year.

Considering the significant savings by freeing up knowledge worker time to focus on a wider variety of tasks, trade organizations in any industry that staffs knowledge workers would be able to generate a fast ROI on the tech and consulting investments.