The growth of VoIP phone systems can be linked to the increase in high-quality internet. The features that make online calling and communication such a beneficial service do not work when the network is slow. Can you imagine trying to maintain strong bandwidth in an office that is using dial-up internet to back a unified communication solutions with video chatting and instant messaging?
Luckily for businesses all over the world, improved internet capabilities are becoming available. According to Akamai's quarterly "State of the Internet" report, more developing companies have improved their connections. The average internet speed among the 117 countries that qualified for the study is 3.1 Mbps, which is an increase of 17 percent from the previous reports.
"In many parts of the world, countries with sparse or underdeveloped internet infrastructure are getting a technology boost," a GigaOM article about the study reads. "But the upgrade in network speeds has also created new opportunities."
The piece goes on to talk about the security concerns that come along with improved internet options. Hackers, malware and other attacks are also on the rise. With more users connected to the web, the opportunity for ne'er-do-wells to take advantage of security lapses grows.
While that may be enough to scare some people, better internet across the globe is not a bad thing. More companies being able to connect to high-quality internet means more opportunities for expansion and improved relationships. A VoIP phone system, for example, is a two-way street. You may have a top-notch network, but if the other end of the line is running a 10-year-old system, call quality will be lost.
From our offices in Dayton, Columbus, Cincinnati and Cleveland, PRO OnCall is your single-source technology consulting service, offering managed IT support, unified communications solutions and on-call IT support.