As this blog has covered numerous times, VoIP phone systems are offering a handful of benefits to companies of all sizes. Small businesses in particular have been taking advantage of this new technology and have been one of the driving forces behind industry growth, which is expected to create $4 billion in revenue a year by 2015.
A new post from the blog Resource Nation looks at VoIP phone systems and offers up some tips on choosing the right system for your business.
As with any new system, bringing employees in as part of the decision can help increase user adoption. While not everything workers ask for may be included in the final solution, the group brainstorming session can bring up business critical needs that CIOs alone may not have come up with.
Understanding the strengths and weaknesses of in-house versus hosted solutions is also important as each offers different advantages and every business is going to value something different.
Companies also need to be aware of how a VoIP solution will react to systems already in place. Some platforms such as customer relationship management and enterprise resource planning software can integrate with VoIP to become an even more powerful tool. This allows features like bring your own device, video conferencing and voice recognition to fit in seamlessly.
“The tidal wave of VoIP adoption shows no sign of abating any time soon,” reads the piece. “The cost savings are significant, and today’s businesses need the flexibility and scalability that is inherent in the best VoIP systems.”
Businesses in Ohio that are interested in deploying a VoIP solution would be wise to partner with an IT consulting firm to ensure these systems are taken into account before deploying.
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