A communication web.

3 Technologies that Improve Your Business Communications

Let’s face it, without good business communications, your organization suffers. When employees aren’t on the same page, information falls through the cracks, meetings are delayed due to conflicting schedules, or projects just aren’t completed as quickly. Yuck.

72% of SMB decision-makers say that technology solutions can help them significantly improve business outcomes and/or run their business better. Technology solutions are meant to help, not hinder, your business. You just need to know which ones to use, and how to use them.

So, to help your company increase productivity, we put together a list of three different communication technologies you can use to increase your team’s collaboration.

Switch to VoIP

VoIP (Voice over Internet Protocol) is a technology that allows people to use the internet as the transmission medium for phone calls as opposed to traditional landline transmissions.

The three deployment models for VoIP are on-premise, hosted, and hybrid. On-premise systems are essentially an extension of your existing phone system where the software is installed on your on-site servers. Hosted VoIP systems mean that everything set up on your provider’s data center. Hybrid deployment uses a combination of on-premise and onsite technology to achieve VoIP.

The benefits of adopting a VoIP solution are plentiful. You’ll be able to have office phone voicemails sent to your email, allowing you to check them remotely. VoIP solutions are easily scalable, growing with your company as it expands. And, since they’re internet based, VoIP systems easily integrate with other business platforms like different CRMs or your mobile devices. All, ultimately increasing collaboration.

Embrace Video Conferencing

Video conferencing is a great tool to increase collaboration because it is efficient and inexpensive. Finding time for employees to have meetings is complicated enough when they work in the same building, let alone when they work in different cities or continents.

Video conferencing allows your staff to have meetings with one another, or your clients, without leaving their desks. Thus, increasing collaboration and productivity, while also eliminating travel expenses.

Get a Messaging Platform

Messaging applications like Microsoft Teams are easy to use, inexpensive, and allow for a massive collaboration increase among your employees. These platforms allow you to chat with your team members and create different channels for different projects. Additionally, you can share and edit documents, schedule meetings, and have a video conference, all in-platform.

These platforms also have apps for mobile devices, meaning you can get that instant message from your office manager about that important package arriving while you’re out to lunch.

Collaborative Business Communications: Next Steps

Ultimately, the business communications solutions you choose to adopt should be the ones that make the most sense for your business. First, decide how you want to enhance your communication. Then adopt a technology solution to help you do so.   

If you need assistance deciding which solutions are right for your business, reach out. We’re here to help your organization communicate more effectively and increase its productivity.