Many businesses do not completely understand all that managed IT services include. What are managed services, and what do they do? In basic terms, it includes any ongoing service support related to your business’ IT.
But don’t think that means managed services lack specific, tangible approaches that benefit business productivity. Working with a qualified Managed Service Provider (MSP) has countless solutions that raise productivity. Meaning you can focus on your business mission instead of fixing your technology.
We’ve put together a list of three managed services that will raise your business’ productivity, along with explanations of how it works. The results might surprise you.
Network security to reduce downtime
Cyberthreats are on the rise and the risks affect companies of every size and industry. In fact, almost half (43%) of all cyberattacks target SMBs. In spite of this, many SMBs lack a professional, guided approach to their network security. Without this security framework, businesses are at risk of downtime and lost productivity.
Malware and ransomware attacks are becoming more advanced, and social engineering is becoming more and more advanced. All it takes is one employee to click on a phishing email and infect your network and put you in a data ransom or data loss situation.
These situations could cost your company more than just downtime. The average ransomware attack costs a business $100,000 due to downtime. These attacks can also damage your reputation with clients and even cause legal repercussions for your business.
By having a qualified MSP handle your network security, you drastically reduce the chance of a cyber risk that will affect your company. Additionally, given the costs of downtime and data loss, it will have a positive impact on your bottom line.
Backup services to prevent data loss
Modern businesses live and die by their mission-critical data and systems. In reality, 60% of SMBs that lose their critical data close up shop within six months. Traditional data backup approaches leave significant exposure to partial or complete data loss due to a lack of redundancy.
If you’re not backing up your data offsite or in a cloud-based platform, you’re sitting on a ticking data loss timebomb. Your business is one disaster away from total data loss.
Even if you manage to restore from your backups using outdated processes, the recovery process will take far longer than if you leave your data backup to an MSP. That’s because most MSPs will help you develop a quick and efficient business continuity plan as part of your data backup strategy.
In other words, when your systems go down or hardware fails, you’ll get back to work with far less downtime and incurred costs.
Your data is your business, and you should protect it accordingly. The right MSP will be an expert in protecting and backing up your data. They can reduce your potential for downtime while preserving your productivity and reputation in the process.
Total network management and support for streamlined systems
Troubleshooting causes a major loss of time. Combining network management services with an in-house team can free up their time to deal with other issues that are pertinent and specific to your individual company needs.
By hiring an MSP to manage your network and provide 24/7 IT support, you get the benefit of professional guidance and problem solving from qualified IT engineers who specialize in the exact kinds of problems that infiltrate networks like yours.
This allows your team to focus on business while they monitor and eliminate potential problems from behind the scenes. An ounce of prevention is worth a pound of cure, as the saying goes.
Nowhere is that truer than when it comes to network management.
Determining if an MSP is right for you
Whether you take a hybrid approach by outsourcing some tasks to an MSP while keeping others in house, or you decide to outsource all your IT needs to an MSP, this professional guidance can help your business become more productive.
It can also protect you from an array of potential productivity and downtime issues before they happen.
Where that balance falls depends in large part on the specifics of your business, your budget, and your approach. Determining the right solution means identifying the gaps in your IT efforts and where you need to improve.
Regardless, the first step is arming yourself with the right information to make the best decision.