Unified Communications

Getting the biggest productivity boost out of your unified communications

Earlier this year, we wrote about how enhanced productivity is one of four core benefits unified communications (UC).

In this article, we’ll dig a bit further into the topic. Let’s look at five ways unified communications gives you significant productivity bang for your collaborative buck.

The built-in benefits of unified communications

By design and definition, unified communications is fluid. A UC strategy allows for a more engaging work process than traditional forms of business communication. This is how it increases employee productivity and collaborative output is. The better your communication, the more you and your team can accomplish.

Time well spent + money saved = productivity

Check out this observation from Top Trends from the Gartner Hype Cycle for Midsize Enterprises, 2017. The global research firm noted that the “optimal and advantageous” use of unified communications services “enables organizations to outsource the delivery of telephony, mobility, IM, presence, messaging and meeting solutions and therefore reduce costs, focus on core competencies and allocate staff to focus on competitive differentiation.”

In other words, teams benefited greatly when communication is easy and clear. The more you can separate yourself from inefficient, outmoded communication methods, the better.

Unified communications eliminate the burden of managing redundant applications and processes. That means you can concentrate on more productive tasks and strategic objectives. And let’s not forget those two magic words every corporate decision-maker loves to hear: cost savings.

The consolidation of communication and collaboration

We’ve already explored how unified communications and collaboration create an environment that supports optimum productivity. Now there’s some notable research to back up what we’ve proven in practice.

In a recent report, Aragon Research took a closer look at 14 providers in the Unified Communications and Collaboration (UCC) market. The report recognizes established UC trends and identifies new ways organizations are leveraging unified communications to enhance collaborative productivity. It also notes that enterprises are starting to require their UCC platforms to integrate with parallel business applications.

The report goes on to suggest that businesses have started looking to their UCC providers to not just integrate, but consolidate key collaboration and communication capabilities.

Being the change that becomes transformation

In addition to waves of exhaustive analysis and meticulous research into the promising future of enterprise-level unified communications, we’re also see more and more (and lots more) real-world evidence that organizations are committed to enhancing and extending the capabilities of their unified communications offerings.

Long-established institutions of the tech sector and forward-thinking, next-gen micro-influencers alike recognize the value of unified communications. We know because we can see the funding the provide for it. UC is ever-evolving.

The hope is that UC will provide even more ways to allow for collaboration in more fluid and versatile ways. At the same time, UC is also laying the groundwork for a broader digital transformation strategy to maximize productivity across their organization.

Structured and scoped for strategic growth

When unified communications are effectively embedded within your team, they contribute to the success of both day-to-day activities and long-term initiatives. The benefits are evident to your customers, as well as internal stakeholders (and industry peers).

Partnering with a unified communications service provider that has proven expertise unifying everything from video and instant messaging to desktop sharing and web conferencing helps amplify the productivity of your team.

Looking forward, it’s not so much a question of how but a matter of when the UC technologies that boost your people’s productivity reach a tipping point.

Strategic and systematic UCC expansion across your entire enterprise is all but inevitable.